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Duologue, the chatbot that rescues you from uncomfortable silences

The highlight of my week (and possibly my year) has been finally releasing Duologue, a chatbot that rescues you from uncomfortable silences by prompting you with questions to ask when the conversation starts to dry up.  You can check out this Facebook messenger bot on the Duologue Facebook page.  Duolouge is also open source, so … Continue reading

Featured / Technology & Society

Think Drink Do: Innovation from Paper, November 2014

I always enjoy innovation agency Paper’s Think Drink Do events, in which they have a series of speakers focusing on behaviour change and related concepts followed by a practical crowdsourcing innovation exercise. This time we had Cath Richardson from the Government Digital Service providing insights about how to encourage government departments to focus on citizen … Continue reading

All / Technology & Society

Crocheted IA

Last Wednesday night I headed out to London IA, a social networking event for people working in Information Architecture, User Experience Design and other related fields. I don’t work precisely in this area, but I’d like my work to involve more direct interaction with users. Research on people’s experiences is what I’m trained to do, … Continue reading